Predictive Maintenance,
OEE, Media Monitoring
Digital oversight of technical processes powered by Hustro AI. Log a request in 30 seconds, get automatic analysis, full service history and costs on the dashboard — 24/7.
What does poor service support cost your warehouse?
Without digital oversight of warehouse infrastructure, companies lose time and money on avoidable problems — from missing service history to unpredictable repair costs.
No service history
No historical documentation — decisions made based on the last inspection report.
Manufacturer service and DIY support sourcing
High costs and long response times from the manufacturer, no alternative suppliers.
Parts supplier coordination
The technician diagnoses first, then orders parts — double the waiting time and downtime.
Unpredictable costs
Manufacturer service margins above 100% — no quote before work begins.
Long response times
Extended request chain: procurement incorrectly passes information through to fulfilment.
Lightning-fast delivery powered by Hustro AI
QR / NFC / Web requests
A warehouse employee creates a work order using their phone or computer.
30 secHustro AI analysis
AI analyses the request and automatically assigns tasks within the NEVEL team.
InstantlyService response
The NEVEL team fulfils the order. Full history recorded in the system.
Per SLA
What do you see in the system?
Service history
Every request with date, description and photos. Corrective actions recorded.
SLA response times
Live data on the dashboard.
Inspection reports
PN-EN 15635 documentation ready for audit.
Costs
Transparent monthly reports.
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What we do best
Periodic rack inspections
Compliance with PN-EN 15635. Warehouse, vertical carousel, and lift racking.
SILO and stacker crane inspections
High-bay storage systems and automated stackers. Special certifications held.
Component replacement + parts delivery
Damaged components replaced on-site. Parts delivery included in the price.
Emergency repairs
All rack types. Guaranteed response time with a 24/7 team.
24/7 technical support
Two intervention teams. Phone consultations and on-site visits.
Stacker crane and lift servicing
Professional maintenance of automated systems. Diagnostics and upkeep.
Service care models
Choose the collaboration model best suited to the scale and nature of your warehouse.
Frequently asked questions
How quickly can we get started?
QR system deployment happens within 48 hours of accepting the offer. You can start with a single warehouse zone to trial the service before committing to full collaboration.
What’s the difference between ad hoc service and a subscription?
A subscription guarantees SLA response times, a fixed monthly cost and scheduled regular inspections. Ad hoc service is billed at standard rates with no guaranteed team availability.
Can I trial the service before signing a contract?
Yes — we offer a 2-month trial period with no obligations. You decide whether to continue after a full evaluation, on flexible terms.
What can I see in the Hustro AI system?
Every request with date, description and photos; live SLA response times on the dashboard; inspection reports compliant with PN-EN 15635; and transparent monthly cost reports.
What certifications does the Nevel team hold?
Our technicians hold special certifications for SILO systems and automated stacker cranes, and all rack inspections are carried out in accordance with PN-EN 15635.
Let’s work together!
Book a free service audit of your warehouse.