Warehouse Infrastructure Service

Expert care
for your
warehouse

Rack installation, servicing and inspections, predictive maintenance and surveying services — one partner, guaranteed response times, full digital documentation of every job.

20 years of experience
Poland & EU
24/7 support
Service technician scanning a QR code on a warehouse rack
20 years
OF EXPERIENCE
PL & EU
AREA OF OPERATION
SILO
STACKER CRANE CERTIFICATION
24/7
TECHNICAL SUPPORT
STRENGTHS

What we
do best

verified
Periodic rack inspections

Compliant with PN-EN 15635. Warehouse, vertical lift and carousel racking.

factory
SILO and stacker crane inspections

High-bay storage systems and automated stackers. Special certifications held.

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Component replacement + parts delivery

Damaged components replaced on-site. Parts delivery included in the price.

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Stacker crane and lift servicing

Professional maintenance of automated systems. Diagnostics and upkeep.

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Emergency repairs

All rack types. Guaranteed response time with a 24/7 team.

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24/7 technical support

Two intervention teams. Phone consultations and on-site visits.

Nevel team — warehouse service 24/7
Nevel team in a warehouse
About us

New + Level
= Nevel

The name Nevel was created by combining two English words — new & level. Our goal is to deliver service at the highest level. We don’t replicate market solutions or standards, because we believe that only new quality — “new level” — built on values such as reliability, honesty and professionalism, makes us a trusted partner.

We strive to be a leader in digital transformation and digitisation in the intralogistics industry. We offer our clients and partners the most optimal and high-quality installation and technological solutions.

Learn more →
Area of operation

We service warehouses
in 6 European countries

Operating from our base in Poland, we serve clients across the European Union — with dedicated intervention teams ready for rapid mobilisation.

FR SE PL DE BE NL
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PolandOperational base — full range of services and 24/7 response
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SwedenPartnership with Wheelsystem AB — system distribution and service
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GermanyRack servicing and warehouse installation inspections
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FranceTechnical support and emergency repairs
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BelgiumPeriodic inspections and preventive maintenance
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NetherlandsStacker crane and high-bay storage system servicing
Trusted by

Long-term partners
and clients

For 20 years we have been servicing warehouses across Poland and the EU — from independent distribution centres to large logistics networks.

Amazon
JYSK
Jungheinrich
Nestlé
SSI Schäfer
Mecalux
Kardex
GXO
Wheelsystem
FAQ

Frequently
asked questions

How quickly can we get started?

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QR system deployment happens within 48 hours of accepting the offer. You can start with a single warehouse zone to trial the service before committing to full collaboration.

What’s the difference between ad hoc service and a subscription?

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A subscription guarantees SLA response times, a fixed monthly cost and scheduled regular inspections. Ad hoc service is billed at standard rates with no guaranteed team availability — it works well for infrequent breakdowns.

Can I trial the service before signing a contract?

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Yes — we offer a 2-month trial period with no obligations. You decide whether to continue after a full evaluation, on flexible terms.

What certifications does the Nevel team hold?

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Our technicians hold special certifications for SILO systems and automated stacker cranes, and all rack inspections are carried out in accordance with PN-EN 15635.

Is all service documentation available in one place?

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Yes. Thanks to Hustro AI integration, every request, inspection and repair is logged digitally — with date, description, photos and costs available on the dashboard 24/7.

Do you also distribute Wheelsystem solutions?

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Yes, Nevel24 is an authorised Wheelsystem partner — a Swedish system for storing, washing and scanning wheels. This includes design, installation, staff training and after-sales service.

Let’s work
together!

Book a free service audit of your warehouse.

QR system deployed within 48h of acceptance
2-month trial period with no obligations
Guaranteed response time from day one
Form

Write to us

We will reply or call you back
within one business day

Briefly describe what you need — a service call, an inspection, a quote or a question. We will get back to you as soon as possible.

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bolt Urgent matters: +48 691 809 809
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